Helios Technologies, Inc. values your privacy, and we are committed to maintaining the highest level of confidentiality with all the information we receive. This Privacy Policy describes our data collection, use, and sharing practices. 

 References in this Privacy Policy to “you” or “your” means you, the individual user browsing and accessing www.heliostechnologies.com (the “Site”).  Where we refer to “us,” “we,” or “our,” this means Helios, its subsidiaries and affiliates. 

What Kind of Information Does Helios Collect?

When browsing or accessing the Site, we collect browsing information from you, such as your internet protocol address (“IP address”), device type, internet browser name, web history, country location, internet service provider, and operating system type (collectively, “Browsing Information”).  We collect your postal code or country when you search for an authorized distributor from our network.  This browsing data is not attached to any personally identifiable information.

If you choose to enroll to receive our e-newsletter, we will collect your email address. When you address an inquiry to Helios using one of our contact forms, we collect personal information, including your first name, last name, email address, phone number, company name, country, postal code, the subject of your inquiry, and your communication to us.  This feature of the Site also enables you to upload a file and subscribe to our e-newsletter.

How is Information Collected by Helios? 

The Site collects Browsing Information via internet cookies and Google Analytics when a user visits, browses, or accesses the Site.  Cookies are small files that are transferred to your computer’s hard drive through your web browser, which enable us to recognize you when you return to the Site.  Cookies enable us to provide you with a personalized experience on the Site.  We use cookies and we may, in the future, use web beacon technology to identify which webpages on the Site our visitors view. 

We collect your personal information when you contact us via the form provided on the Site.  If you contact us by telephone or facsimile, we will also collect your personal information to the extent required to respond to your inquiry.    

How is Information Used by Helios?

We use the Browsing Information we collect to optimize and improve your user experience, to evaluate site speed and to troubleshoot and resolve problems with the site.  Browsing Information is also aggregated to help us track and identify the most popular content and features on our website.  We use Browsing Information to track the number of unique visitors to our site, to identify common web browser types, operating systems and internet service providers for future upgrades and improvements.  The information collected is not tied to any personally identifiable information.

We use the personal information we collect in our online forms to respond to your questions, requests and product ideas submitted through the Site, by telephone or facsimile.  With your affirmative consent, we use your personal information to subscribe you to our e-newsletter, which you may opt-out of at any time by following the directions contained in the email or by contacting us through the Site.

As part of our business, we contract with third-party service providers to host data and analyze Browsing Information.  These third-party service providers have access to your personal information only to the extent necessary for the third-party service provider to provide their services to us.  Each party is prohibited from using personal information for any other purpose and is required to maintain confidence over any such personal information. 

Information Sharing and Transfer

We do not sell the personal information we collect on the Site, over the phone or by facsimile.  If you request information about where to purchase a product, we will disclose your personal information to an authorized distributor that will contact you with more information.  We will also disclose your personal information where, in Helios’s sole discretion, disclosure is necessary to comply with an applicable law, statute, order, rule, ordinance, or administrative, governmental or judicial request or to prevent a crime or injury.  Disclosure of your personal information also occurs as set forth in the preceding section concerning our third-party service providers. 

Control Over Your Data

You are not required to provide us with personal information when accessing or browsing the Site.  Depending upon your internet browser and settings, you may be able to reject cookies.  Please be aware that rejecting cookies on our Site may cause certain functions and features of the Site to stop working.  To learn more about Google Analytics and ways to disable or block such technology, visit https://tools.google.com/dlpage/gaoptout.

Some functions and features will require certain information, including personal information, be provided by you as a prerequisite for gaining access or otherwise being able to utilize that function or feature.   To the extent you enroll to receive our e-newsletter or any other promotional materials from us, you may opt-out of receiving these materials at any time by unsubscribing in accordance with the instructions located at the bottom of the email or by contacting us through the Site. 

Children

United States

In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we will never knowingly request personal information from anyone under the age of 13.  Users of the Site must be at least 13 years of age.  If you are under 13 years of age, you should not provide information to us without the involvement of a parent or guardian.  If you believe a child has provided us with personal information, that child’s parent or guardian should contact us to delete such information from our records. 

European Union

Any child under 13 years of age or that is a “minor” as defined by applicable European Union (“EU”) or EU state law, rule, regulation, directive, or order, is prohibited from providing any personal data or information to Helios. Any parental guardian with legal responsibility over a child located within the EU is encouraged to contact us at the address provided below if they have any reason to suspect their minor child has provided us with personal data so that we may promptly delete and destroy such personal data.

How to Contact Us

Helios Technologies, Inc.
8010 25th Ct East
Suite 101

Sarasota, FL 34243
Telephone: (941) 362-1200
Fax: (941) 355-4497

Changes

We reserve the right to make changes to this privacy policy and will post notice of changes on the Site when we make a change concerning how we collect, use and share your personal information.  Please look at the “Last Updated” legend located at the bottom of the page to see when the Privacy Policy was last reviewed.  It is your responsibility to regularly check this Privacy Policy for updates.  Your continued use of the Site shall constitute your acceptance of any amendment or change to this Policy. 

European Union Data Rights

The European Union’s General Data Protection Regulation (“GDPR”) is effective on May 25, 2018.  In accordance with the GDPR, controllers of certain personal information have a duty to provider users located with the European Union with specific information and disclosures concerning how Helios handles personal data and your data rights. 

Identity of the Controller

Helios Technologies, Inc.
8010 25th Ct East
Suite 101
Sarasota, FL 34243
Telephone: (941) 362-1200
Fax: (941) 355-4497

Purposes of the Processing

Your personal data is processed in accordance with this Privacy Policy.

Recipients of Categories of Personal Data

We provide personal data to our third-party service providers in accordance with contractual agreements we have with such third-party service providers to render services necessary for hosting, maintaining, and administering the Site. Personal data is only used by our third-party service providers to the extent for the purposes of fulfilling that service provider’s contractual obligations to us.  Our third-party service providers are prohibited from using personal data except as required to provide their services to us, and each is required to maintain confidentiality of such personal data. 

Transfers

If a transfer of your personal data is required to a third country or international organization, the transfer is pursuant to appropriate and suitable safeguards, including execution of the Standard Contractual Clauses as approved by the European Commission.

Retention Schedule for Personal Data

We maintain the personal data that you provide and we collect until you contact us to request deletion of such information.   

Data Rights

EU data subjects have the following data rights:

  • A right to access to the personal data we have for such data subject;
  • A right to rectification of incorrect personal data;
  • A right to erasure of the personal data we have for such data subject;
  • A right to restriction of processing concerning such data subject;
  • A right to object to our processing of such personal data;
  • A right to data portability, that is, a copy of the data we have on such data subject;
  • A right to withdraw consent at any time to our processing of such data subject’s personal data; and
  • A right to lodge a complaint with a supervisory authority.

You may exercise your data rights by contacting us, in writing, at the address indicated above.

CALIFORNIA CONSUMER PRIVACY ACT

Purpose and General Principles

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Statement of Helios Technologies, Inc. and its subsidiaries and applies solely to visitors, users, and others who reside in the State of California (“California consumers”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this notice.

We may choose to use, collect, or disclose the personal information for one or more of the following business purposes:

  • To provide consumers with information, products or services that they may request from us.
  • To provide consumers with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to them.
  • To improve our website and present its contents to an audience which may include California consumers.
  • To carry out obligations and enforce rights arising from any contracts entered into between consumers and us, including for billing and collections.
  • For testing, research, analysis and product development.
  • As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to consumers when collecting personal information or as events otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concerning or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred]

Collection of Personal Information

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information” or “personal data”). In particular, the following categories of personal information are collected from consumers within the last twelve (12) months found in the What Kind of Information does Helios Collect section of this Privacy Policy.

Personal information does not include: (1) publicly available information from government records; (2) de-identified or aggregated consumer information; (3) information excluded from the CCPA’s scope, like health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Billey Act (GLBA) or the California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from our clients or their agents;
  • Directly and indirectly from activity on our website; or
  • From third-parties that interact with us in connection with the services we perform.

We may disclose personal data to a third party for a business purpose [which may include the disclosure or sale of California consumers’ personal information]; subject to the right to opt-out of those sales (see Opt-Out rights).  Should we disclose personal information for a business purpose, we may enter a contract that describes the purpose and requires the recipient, or both keep that personal information confidential and not use it for any purpose except performing the contract.

We will not collect or sell additional categories of personal information  materially different, unrelated, or incompatible with purposes other than stated herein without providing California consumers notice.

Disclosure or Sale of Personal Information

In the preceding twelve (12) months, Helios has not disclosed or sold any personal information and will not do so.  Helios also does not sell personal information of minors under 16 years of age without affirmative authorization.

Notice of Financial Incentive

The purpose of this notice of financial incentive is to explain to consumers of the financial incentive or price or service difference a business may offer in exchange for the retention or sale of a consumer’s personal information.  Merchants or service providers may offer discounts, offers, rebates, or other pricing to individual clients which may incorporate personal data.  Offers may be individualized to each consumer or a group of consumers based on one or more factors.  Financial incentives or price or service differences are permitted under the CCPA, provided that they do not invoke or influence behavior contrary to the goals of the CCPA.

Rights Afforded Under the CCPA

The CCPA provides California consumers with specific rights regarding their personal information.  Controllers of certain personal information have a duty to provide users located in California with access to specific information and disclosures concerning how personal data and data rights may be applicable.  This section describes CCPA rights and explains how to exercise them:

  • Right to Know - A right to be informed of the categories of personal information that a business collects or otherwise receives, uses, sells or discloses about an individual consumer. Also includes the right to be informed of the purposes of these activities and the categories of parties to which their personal information is disclosed.
  • Right to Opt-Out - A right to prohibit the sale of personal data to third parties.
  • Right to Be Forgotten - A right to request the deletion of personal consumer information.
  • Right to Withdraw- A right to request that a business remove the consumer from a financial incentive program involving their personal data. Conversely, a consumer may opt-in to a financial incentive or price or service difference. 
  • Right to Non-Discrimination- A right from withholding or penalizing for the exercise or intent to exercise any CCPA rights:
    • Denial of goods or services.
    • Charge different price or rates for goods or services, including granting discounts or other benefits, or imposing
    • Provide a different level or quality of goods or services than customers who choose to provide consumer data.
    • Suggest, influence, or otherwise impact consumer choices regarding receipt of a different price or rate for goods or services or a different level or quality of goods or services exclusively upon the provision of data or exercise of rights enumerated under the CCPA.

(1) Access to Specific Information and Data Portability

California consumers have the right to request the disclosure of personal information about collection and its use over the past 12 months.  Consumer requests are limited to twice within a 12-month period.  Once a verifiable consumer request is received and confirmed, we will send:

  • The categories of personal information collected.
  • The categories of sources for the personal information collected.
  • The business or commercial purpose(s) for collecting or selling personal information.
  • The categories of third parties with whom personal information is shared, if any.
  • The specific pieces of personal information collected.
  • If personal information was sold or disclosed for a business purpose, two separate lists disclosing:
    • Sales, identifying the personal information categories that each category of recipient purchased; and
    • Disclosures for a business purpose, identifying the personal information categories that each category of recipient

(2) Deletion Requests

California consumers have the right to request deletion any personal information collected from them and retained, subject to certain exceptions.  Once a verifiable consumer request is received and confirmed, personal information will be disposed of.

(3) Exercising Access, Data Portability, and Deletion Rights

Only a California consumer (“requestor”) or their authorized agent may make a verifiable consumer request related to personal information.  California consumers may also make a verifiable consumer request on behalf of their minor child.  The verifiable consumer request must:

  • Describe the request with sufficient detail that allows the proper understanding, evaluation, and response.
  • Provide sufficient information that allows the reasonably verification of the identity of the requestor, the relevance of the request and the permission for an authorized representative to act on a requestor’s behalf.
  • Provide adequate time and information to verify the request.

Making a verifiable consumer request does not require the creation of an account. Personal information provided in a verifiable consumer request will only be used to verify the requestor’s identity or authority to make the request.  Helios reserves the right to request verification of any party claiming to be a California consumer.

We cannot respond to requests or provide personal information in the attempt to fulfill such requests if the data provided which may relate to the requestor cannot be used to confirm identity or authority.

(4) Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If more time is required (up to 90 days), requestors will be informed of the extension period and the  reason.

Any disclosures provided will only cover the preceding 12-month upon receipt of a request; we will deliver an individualized response. If applicable, the response provided will also explain the reasons we cannot comply with a request.

For data portability requests, a format to provide personal information that is readily useable and should allow transmission of the information from one entity to another shall be provided by the requestor.

We do not charge a fee to process or respond to a verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If it is determined that the request warrants a fee, an estimate will be communicated.

Deletion or other requests may also be denied for ownership or authority reasons, or if if retaining the information is necessary to:

  1. Complete the transaction or which we collected the personal information, provide a good or service requested, take actions reasonably anticipated within the context of an ongoing business relationship, or otherwise perform a contract.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products or identify and repair errors that impair existing intended functionality.
  4. Exercise free speech ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Otherwise comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research’s achievement, if a California consumer previously provided informed consent.
  7. Enable solely internal uses that are reasonable aligned with consumer expectations based on relationship with a consumer.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which a California consumer provided it.

California consumers may exercise their data rights by contacting us at the contact information found in the How to Contact Us section of this Privacy Policy.

Authorized Agents

Eligible California consumers may utilize an Authorized Agent to exercise opt-out rights afforded under the CCPA.  To utilize such a service, the agent must provide all information necessary required for requests pertaining to personal data, as well as confirmation of the claim of authority to such rights with the consumer’s authorization to collect and release information pertaining to consumer data.  We may, at our discretion, request further verification for either instance upon the presentation of data provided by a third party claiming to be an authorized agent of a California consumer.

NEVADA PRIVACY OF INFORMATION COLLECTED ON THE INTERNET FROM CONSUMERS

Purpose and General Principles

This PRIVACY NOTICE FOR NEVADA RESIDENTS supplements the information contained in the Privacy Statement of Helios Technologies, Inc. and its subsidiaries and applies to those who reside in the State of Nevada (“Nevada consumers”).  We adopt this notice to comply with the Nevada Privacy of Information Collected on the Internet from Consumers Act of 2017’s amendment Nevada Senate Bill 220 (“SB220”).  Any terms defined in SB220 have the same meaning when used in this notice.

The Act, as amended by Nevada Senate Bill 220, applies to “Operators,” which are defined as persons who own or operate websites or online services for commercial purposes that (1) collect and maintain “Covered Information,”which includes common examples of personally identifiable information, and (2) purposefully directs its activities toward Nevada, consummates a transaction with Nevada or a Nevada resident, purposefully avails itself of the privilege of conducting activities in Nevada, or otherwise engages in activities that establish a sufficient nexus with the state of Nevada whose activities include the collection, disclosure, license or sale of covered information.

We may disclose personal data to a third party for a business purpose [which may include the disclosure or sale of Nevada consumers’ personal information]; subject to the right to opt-out of those sales. Should we disclose personal information for a business purpose, we may enter a contract that describes the purpose and requires the recipient, or both keep that personal information confidential and not use it for any purpose except performing the contract.

We will not collect or sell additional categories of personal information or materially different, unrelated, or incompatible purposes without providing Nevada consumers notice.

Personal Data Collection Notice

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). The categories of personal information which are collected from consumers are found in the What Kind of Information Does Helios Collect? Section of this Privacy Policy.

Exercising Opt-Out Rights

Nevada consumers have the right to request opt-out from the sale of any covered personal information, subject to certain exceptions.  Making a request does not require the creation of an account.  We cannot respond to requests if we cannot verify identity or authority to make the request and confirm the personal information which relates to the requestor. Personal information provided in a consumer request to will only be used to verify the requestor’s identity or authority to make the request.  Helios reserves the right to request verification of any party claiming to be a Nevada consumer.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 60 days of its receipt. We may require more time (up to 30 additional days).  If applicable, the response we provide will also explain the reasons we cannot comply with a request.  If it is determined that the request warrants a fee, an estimate will be communicated.  We reserve the right to limit the reporting period.

Deletion or other requests may be denied for ownership or authority reasons, or if if retaining the information is necessary to:

  1. Complete the transaction or which we collected the personal information, provide a good or service requested, take actions reasonably anticipated within the context of an ongoing business relationship, or otherwise perform a contract.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products or identify and repair errors that impair existing intended functionality.
  4. Exercise free speech ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Otherwise comply with Nevada law.
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research’s achievement, if a Nevada consumer previously provided informed
  7. Enable solely internal uses that are reasonable aligned with consumer expectations based on relationship with a consumer.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which a Nevada consumer provided it.

Nevada consumers may exercise their data rights by contacting us via telephone or in writing at the contact information indicated below.

Contact Information

If California or Nevada consumers have any questions or comments about this notice, our Privacy Policy, the ways in which we collect and use personal information, choices and rights regarding such use, or wish to exercise rights under California or Nevada law, as applicable, please do not hesitate to contact us via the channels found under How To Contact Us in this Privacy Policy.  Please mark mail to the attention of Privacy Act Requests.

Last Updated: December 2019